Services

End‑to‑end Atlassian services — discovery, design, implementation, migration, automation, training and ongoing support.

Jira Implementation & Optimisation

Templates • Workflows • Schemes • Reporting

• Standard project templates & workflow library.
• Role‑based permission & security model.
• Executive/portfolio/team dashboards.

See what we deliver

Jira Service Management

Portals • SLAs • Queues • Knowledge

• Clear request types, forms and ownership.
• SLAs, triage queues and approvals.
• Confluence knowledge base & virtual agent.

See JSM approach

Confluence Deployment & Knowledge

Spaces • Permissions • Governance

• Space architecture & role‑based access.
• Templates, macros and lifecycle model.
• Findability, ownership and adoption.

See Confluence plan

Migrations & Upgrades

Cloud/DC • Instance merges • Legacy replacement

• Option A/B/C migration strategies with rehearsals.
• Reconciliation reports & hyper‑care.
• De‑duplication of fields/workflows.

Explore migration options

Automation & Scripting

ScriptRunner (Groovy) • Native rules

• Validation & data hygiene guardrails.
• Scheduled jobs & SLA automation.
• Fragments & UI clean‑ups.

See examples

Agile at Scale

Advanced Roadmaps • BigPicture

• PI cadence & programme templates.
• Dependencies & cross‑team visibility.
• Light portfolio views & KPIs.

See portfolio setup

Training & Workshops

Exec • Leads • Admins • Users

• Role‑based sessions & short videos.
• Admin/user guides & FAQs.
• Champion network & governance board.

View training menu

Managed Support

Health checks • Roadmap • Change advisory

• Regular hygiene & guardrail reviews.
• Predictable release train & governance.
• Priority support with clear SLAs.

Support options