Confluence Deployment & Knowledge
A structured knowledge hub with governance and adoption baked in.
Typical scope
- Space architecture, permissions and labels taxonomy.
- Templates, macros/apps and page lifecycle model.
- Document control & approvals where needed (e.g., Comala).
- Migration of existing docs and findability improvements.
What you get
- Findable knowledge and reduced duplication.
- Clear ownership & contribution patterns.
- Faster onboarding with curated spaces.
- Audit‑ready trails and page approvals where required.
Plus
- Editorial standards and content health checks.
- Macros for FAQs, run‑books and release notes.
- Analytics to improve adoption and content freshness.
- Training paths for space owners and contributors.
Examples & outcomes
Bank of IrelandKnowledge‑backed JSMConfluence KB powering service portals and MI.
MoD / Home OfficeGov content governanceApprovals, exports and retention patterns for regulated teams.
The EconomistContinuous improvementMigration & tidy‑up with reporting and adoption nudges.