Managed Support
Proactive health checks, roadmap and change advisory.
Typical scope
- Quarterly/monthly hygiene and guardrail reviews.
- Backlog triage, release train and change advisory.
- Automation/reporting improvements and small changes.
- Priority support with agreed SLAs.
What you get
- Stable platform with predictable change rhythm.
- Measured improvements across adoption & hygiene.
- Lower risk through regular governance.
- Less toil for internal admins.
Plus
- Health-check scorecards and trending metrics.
- Release calendars and change windows.
- Run-books, comms and stakeholder packs.
- On-demand training refreshers.
Examples & outcomes
AdarmaContinuous improvementPost-upgrade hygiene, automation and UI clean-ups.
CitySprintGovernance serviceProgramme guardrails and documentation generation.
JERAGMRapid testing SOWDiscovery + portfolio prototypes to de-risk investment.