Platform standards
- Project templates & workflow library.
- Field catalogue & naming rules.
- Role-based permission model.
Enterprise & public sector • Cloud & Data Center • Governance & reporting
Standardise and scale your Atlassian platform.
We design Jira, Jira Service Management and Confluence that teams love to use, leaders trust for decisions and data actually supports. Rapid pilots, clear standards, safe migrations, real adoption.
Examples of Atlassian & ecosystem tools we deliver and integrate
Jira Assets
CMDB for services & hardware; drives JSM requests and automation.
Jira Forms
Structured request forms without custom field sprawl.
JSM Virtual Agent
Slack/Teams chatbot for triage & knowledge suggestions.
Assets Discovery
Network scanner that auto-populates Assets with device data.
Advanced Roadmaps
Cross-team planning, capacity & dependency mapping.
BigPicture
Programme/Gantt planning with resources, risks & RAID.
Structure
Flexible hierarchies & rollups (initiative → epic → task).
Structure.Gantt
Timeline/roadmap on top of Structure boards.
ScriptRunner
Groovy/expressions to automate, validate & extend Jira.
Automation for Jira
No-code rules for events → conditions → actions.
Dataplane Reports
Fast historical reports: throughput, SLAs, trends.
Xporter
Export issues to DOCX/PDF using templates.
Comala Workflow
Page approvals & document control for Confluence.
Atlassian Analytics
Cross-product analytics over Jira/JSM/Confluence.
Power BI
Enterprise BI dashboards fed from Jira/Analytics.
GitHubRepos, PRs & checks linked to Jira issues.
GitLabGit, CI/CD & boards integrated with Jira.
Azure DevOpsRepos/Pipelines connected to Jira for traceability.
JenkinsBuilds & deployments auto-update Jira.
CircleCICloud CI pipelines connected to issues.
TeamCityCI/CD with Jira build/commit links.
BitriseMobile CI with Jira automation.
AWS CodeBuildBuild/test in AWS with Jira traceability.
AWS CodePipelineRelease orchestration tied to tickets.
Google Cloud BuildGCP CI/CD events back to Jira.
KubernetesOps visibility & change links via plugins.
Argo CDGitOps delivery with Jira linkage.
SpinnakerMulti-cloud deployments; issue-aware gates.
TerraformIaC changes tracked to Jira issues.
JFrog ArtifactoryArtifacts & builds tied to versions.
Nexus RepositoryPackages linked to release workflows.
SonarQubeCode quality gates → Jira tasks.
SnykSCA/SAST findings create fix issues.
VeracodePolicy scans sync to Jira.
CheckmarxStatic analysis to secure backlog.
DatadogAlerts/incidents map to Jira work.
New RelicAPM → incident/problem tickets.
SplunkLog events route to service queues.
Sumo LogicMonitors generate issues with context.
GrafanaDashboards embedded/linked from Jira.
PrometheusMetrics feed SLO/SLA tracking.
OpsgenieAlerting, on-call & post-mortems to Jira.
StatuspageCustomer-facing status tied to incidents.
SlackCreate/transition issues from channels.
Microsoft TeamsJira notifications & actions in Teams.
Google ChatLightweight triage & updates.
MiroStory mapping & backlog sync.
FigmaDesign links & approvals in Jira/Confluence.
ServiceNowTwo-way ITSM integration with JSM.
Atlassian Guard
Org-level SSO/SAML, SCIM & security policies for Atlassian Cloud.
Crowd (DC)
On-prem SSO & directory for Data Center estates.
Enterprise Mail Handler (JEMH)
Advanced inbound/outbound mail parsing & routing.
Tempo TimesheetsTime capture & cost centre reporting.
Tempo PlannerCapacity planning & resource allocation.
Tempo Cost TrackerBudgets, costs & profitability.
Selection shown — we support additional Atlassian products and Marketplace apps. Logos © Atlassian.
Service operations at scale
- Portals & forms with clear ownership.
- SLAs, queues & approvals.
- Knowledge base in Confluence.
Quality & guardrails
- ScriptRunner & native rules.
- Data hygiene & validation checks.
- Scheduled jobs & low-touch ops.
Visibility for decisions
- Executive, portfolio & team dashboards.
- Lightweight KPI/metric pack.
- Change log & release notes.
Clients
A selection of organisations supported by Bexley Thomas Ltd.
All logos are trademarks of their respective owners.
How we work
Delivery approach
Discover & Prototype
Instance review, interviews and quick sandboxes to prove the right patterns fast.
workflows
fields
permissions
SLAs
Standardise & Migrate
Libraries for projects and schemes, rehearsed cutovers and reconciliation reports.
run-books
dry-runs
rollback
Enable & Operate
Role-based training, release cadence, hygiene and a small governance board.
training
health checks
change control
What we deliver
Standards & architecture
- Standards catalogue: workflows, fields, schemes, automations.
- Project templates & workflow library.
- Role-based permission & security model.
Migration & assurance
- Run-books and rehearsed cutovers.
- Reconciliation reports & data checks.
- Rollback plan and hyper-care.
Enablement
- Role-based training (exec, leads, admins, users).
- Admin & user guides with short videos.
- Champion network & governance board.
Insight & governance
- Dashboard pack: executive, portfolio, team.
- KPI/metric pack and success measures.
- Release calendar & change log.
Let’s shape the right approach
We start light and move fast: focused discovery, rapid prototyping, then standards and safe migration — with training and governance embedded.
- Flexible engagement. Begin with a 2–4 week discovery sprint, then iterate in clearly scoped blocks.
- Prove before you roll out. Pilot changes in a sandbox; validate with stakeholders; ship in increments.
- Guardrails & adoption. Role‑based permissions, tidy fields/workflows, reporting packs, and enablement.
- Options, not lock‑in. Clean new instance + migration, staged optimisation, or targeted fix programmes.
Prefer email? Sales@bexleythomas.com